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Privacy

What type of information do you collect?

We may collect the following types of personal information:

– name;

– mailing or street address;

– email address;

– telephone number;

– profession, occupation or job title; details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries;

– any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence, through our representatives or otherwise; and

– information you provide to us through our service centre, customer surveys or visits by our representatives from time to time.

 

We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or aggregated information about how users use our website.

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

For what purpose do we collect, hold, use and disclose your personal information?

 

We collect personal information about you so that we can perform our business activities and functions and to provide best possible quality of customer service.

 

We collect, hold, use and disclose your personal information for the following purposes:

– to provide tailored products and services to you;

– to send communications requested by you;

– to answer enquiries and provide information or advice about existing and new products or services;

– to provide you with access to protected areas of our website;

– to assess the performance of the website and to improve the operation of the website;

– to conduct business processing functions including providing personal information to our related bodies corporate, contractors, service providers or other third parties;

– for the administrative, marketing (including direct marketing), planning, product or service development, quality control and research purposes of Medianet, its related bodies corporate, contractors or service providers;

– statistical purposes to improve the range of our products and services. However, aggregated (ie de-identified) information will generally be used;

– to provide your updated personal information to our related bodies corporate, contractors or service providers;

– to update our records and keep your contact details up to date;

– to process and respond to any complaint made by you; and

– to comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in cooperation with any governmental authority.

 

 

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

e may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies

In some cases we may also collect your personal information through the use of cookies. When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer and greet you each time you visit our website without bothering you with a request to register. It also enables us to keep track of products or services you view so that, if you consent, we can send you news about those products or services.

 

We also use cookies to measure traffic patterns, to determine which areas of our website have been visited and to measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our online products and services. Our cookies do not collect personal information. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them.

 

We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track users movements, and gather broad demographic information.

 

 

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at anita.studio.belia@com.au.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at anita.studio.belia@com.au.

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